Cookie Notice
Effective on: Apr 2, 2020
Last updated on January 1, 2024
Introduction and Scope
This Cookie Notice (the "Notice") is designed to assist you in understanding how and why Hexasoft Development Sdn. Bhd ("Hexasoft", "we", "us", or "our") uses cookies and other similar technologies (collectively, "Tracking Technologies") on our website https://www.fraudlabspro.com and any webpage linking to this Notice (collectively, the "Website") to collect and develop data. We use Tracking Technologies to allow our Website to operate, increase its functionality and efficiency, analyze how you use it so that we can improve it, tailor the content and information that we display to you, and assist our customers to provide you with targeted advertisements.
To the extent that information collected by the Cookies constitutes personal data (on its own or if combined with other information), our Privacy Policy shall apply to the processing of such personal data, as defined in the Privacy Policy.
Cookies and Other Tracking Technologies
A cookie is a small text file stored on your device that contains information about your browser and online activity. Our Website may also employ a software technology called clear GIFs (a.k.a. web beacons) that helps us better manage content on our Website by informing us what content is effective. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Website users. We may also use local shared objects (a.k.a. "flash cookies"), pixels, or other similar technologies. All of these tracking technologies are collectively referred to as "Tracking Technologies" in this Notice.
How We Respond to Do Not Track Signals
"Do-Not-Track" is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third-parties. We commit to user privacy by honoring Do Not Track ("DNT") browser settings.
Opting Out
You can alter the configuration of your browser to reject certain types of Tracking Technologies. Note, if you reject certain cookies, you may not be able to access and use all of the features on our Website. You may also set your browser to send a Do Not Track (DNT) signal. For more information, please visit https://www.aboutcookies.org/ and https://allaboutdnt.com/.
You may also control your online behavioral advertising preferences and opt out from having your data processed by certain marketing companies by visiting http://www.youronlinechoices.com/ and http://optout.aboutads.info/. Please note that managing these preferences will not turn off internet advertisements in general. You will receive the same amount of advertisements, but it will be less reflective of your interests, as based on your web browsing habits. The opt-out preferences that you set may be nullified if you delete your cookies.
Types of Cookies
We use both session and persistent cookies. Session cookies are deleted or removed when you close your browser. Persistent cookies may be retained after you close your browser but have an expiration date.
Some of the cookies placed on your device through our Website are first-party cookies, since they are placed directly by us. Other parties, such as Google, may also set their own (third-party) cookies through our Website. When you visit our Website, those third parties may collect personal data about your online activities over time and across different Internet websites or online services. Please refer to the privacy policies of these third parties to learn more about the way in which they collect and process information about you.
How We Use Tracking Technologies on our Website
Strictly Necessary Tracking Technologies
These Tracking Technologies are necessary for our Website to function and cannot be turned off in our systems. They are usually only set in response to actions you take which amount to a request for services, such as setting your privacy preferences, logging in, or filling out forms. You may be able to set your browser to block or alert you about some of these Tracking Technologies. However, if you block these Tracking Technologies some parts of our Website will not work.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| Path | Hexasoft (first-party cookie) via the Website | This cookie is used to identify and store user session information. | session |
| __SECURE-SESSIONID | This cookie is used to identify and store user session information. | session | |
| first_visit | This cookie is used to store when the user first visited the website. | 1 year |
Performance Tracking Technologies
These Tracking Technologies allow us, among other things, to count Website visits and traffic sources so we can measure and improve the performance of our Website. They help us to know which pages are the most – and least – popular, and see how you move around the Website. If you do not allow these Tracking Technologies, we will not know when you have visited our Website and will not be able to monitor our Website’s performance.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Hexasoft (first-party cookie) |
Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. | 1 year 1 month 4 days |
| _gcl_au | Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services. | 3 months | |
| _ga_* | Google Analytics sets this cookie to store and count page views. | 1 year 1 month 4 days | |
| _gat_UA-* | Google Analytics sets this cookie for user behaviour tracking. | 1 minute | |
| _gid | Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. | 1 day | |
| _uetsid | Bing Ads sets this cookie to engage with a user that has previously visited the website. | 1 day | |
| _uetvid | Bing Ads sets this cookie to engage with a user that has previously visited the website. | 1 year 24 days |
Targeting Tracking Technologies
These Tracking Technologies may be used on our Website by our advertising partners (or set directly by our advertising partners). They record your visits to our Website, the pages you have visited, and the links you have followed. They are used by our advertising partners to build a profile of your interests and show you relevant advertisements on our Website as well as other sites. If you do not allow these Tracking Technologies, you will experience less targeted advertising.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| MUID | Bing.com (third-party cookie) |
Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. | 1 year 24 days |
| test_cookie | DoubleClick (Google) (third-party cookie) |
doubleclick.net sets this cookie to determine if the user's browser supports cookies. | 15 minutes |
Information Collected through the FraudLabs Pro Agent JavaScript
Hexasoft offers a FraudLabs Pro Agent JavaScript to its users via cdn.fraudlabspro.com. We collect IP addresses and other information (e.g., HTTP headers, page-hit) on behalf of the user, and logs such information only for the purposes of monitoring, alerting, and internal reporting for the specific user for up to 365 days. Hexasoft does not share information collected through FraudLabs Pro Agent JavaScript to 3rd parties.
Changes to this Notice
If we make any material change to this Notice, we will post the revised Notice to our Website and update the "Effective Date" above to reflect the date on which the new Notice became effective.
Contact Us
If you have any questions about this Notice, please write to us by email at support@fraudlabspro.com or by postal mail at:
Hexasoft Development Sdn Bhd
Attn: Data Protection Officer
70-3-30A D'Piazza Mall
Jalan Mahsuri
11950 Bayan Baru
Pulau Pinang
Malaysia
Please allow up to four weeks for us to reply.