The “Sync Complete/Canceled Status” feature in the FraudLabs Pro Fraud Prevention extension for Magento simplifies the process for merchants by automatically synchronizing the order status in their Magento shop with the transaction status in the FraudLabs Pro system. This automatic synchronization ensures that statuses remain current and consistent across both platforms. For example, when an order in the Magento shop is marked as “Complete”, the status is updated in the FraudLabs Pro system to “Approved”. Likewise, if an order status in Magento is changed to “Canceled”, the corresponding transaction in FraudLabs Pro is updated to “Rejected”. Below is a summary of the status changes.
| Magento Order Status | FraudLabs Pro Transaction Status |
| Complete | Approved |
| Canceled | Rejected |
Benefits of Status Sync
Enabling this feature ensures that the system consistently maintains the most up-to-date and accurate status information, enhancing future fraud detection. With accurate and current data, the system can thoroughly analyze customer purchase histories, shipping details and IP geolocation information for transactions marked as “Approved”. This comprehensive evaluation allows the system to accurately assess the risk levels of new orders. If an incoming order aligns with the established legitimacy criteria based on historical approved transactions, it can be automatically approved. This accelerates the order fulfillment process while maintaining strong fraud prevention measures, ensuring that legitimate orders are processed swiftly without compromising security.
Similarly, data from “Rejected” orders, including reasons for cancellation, email addresses, physical addresses and other relevant details, are recorded and analyzed. This information is used to assess future orders, helping to determine if they should be rejected based on patterns identified in past fraudulent activities. By leveraging this detailed data analysis, the system enhances its ability to protect against financial losses and maintain the integrity of e-commerce operations. This comprehensive approach to fraud detection and prevention ensures that merchants can operate securely while minimizing the risk of processing fraudulent transactions.
In conclusion, this seamless integration removes the need for manual updates, reducing the risk of errors and ensuring that merchants always have a clear and accurate view of their order and transaction statuses. This feature enhances the efficiency of order management and contributes to a more streamlined and reliable fraud detection process.
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