If you were using the OpenCart version 4 and above, you may experience difficulties like the absence of the FraudLabs Pro report tab and improper display of the report in the order details page. These issues stem from significant changes in OpenCart’s underlying architecture, introduced from version 4 onwards. It […]
What is Sync WooCommerce Completed/Cancelled Status in FraudLabs Pro for WooCommerce plugin
The “Sync WooCommerce Completed/Cancelled Status” option in the FraudLabs Pro plugin allows merchants to automatically synchronize the order’s status with the corresponding transaction status in the FraudLabs Pro system. For example, when the WooCommerce order status changes to “Completed”, the corresponding transaction in FraudLabs Pro system will be updated to […]
How to validate the item type
E-commerce merchants often sell many different products and services. Each product or service can be grouped into a specific item type. Item types are clarified as the contents or the information that is stored about an item, a product or a good. In FraudLabs Pro, the item types have been […]
How to prevent Coupon Fraud in FraudLabs Pro
Coupons is one of the e-commerce promotions that are effectively used by the merchants to acquire new customers and maintain the business with the existing loyal customers. Success can be guaranteed if the promotions are widely referred and promoted. However, there is also a fraud risk if the coupon codes […]
How to detect if credit card issuing country is not the same as billing country
Credit card fraud cases are on the rise and causing huge losses to merchants. The merchants that sell goods and services over the Internet are suffering big losses through the chargebacks from the financial institutions who serve the targeted credit cardholders. Merchants who offer a product or service online have […]
What is Advanced Velocity Screening in FraudLabs Pro for WooCommerce plugin?
Advanced Velocity Screening is an extra fraud checking to screen the same order during the checkout process for multiple payment attempts with various credit cards. This scenario would happen when the payment gateway declines the transaction due to incorrect credit card details, or unauthorized action status from the card issuing […]
How to enable device validation in WooCommerce
Device validation is a proven method to identify a user uniquely. It is because this validation helps merchants to unveil one of the common fraud patterns used by fraudsters to disguise themselves as legitimate unique buyers. For instance, the fraudster could use different emails and IP addresses to make multiple […]
Blank Input Checking in Validation Rule
We have received many requests from merchants for the ability to flag buyers with empty information. For example, no name, no phone number or no city information provided. We believe this could also be an important rule checking feature for many industries, and now, you can do the Blank Input […]
How to test FraudLabs Pro integration on WISECP
After you have successfully installed and activated the FraudLabs Pro integration for WISECP, you may want to test if your installation was successful and that the fraud validation works as expected. In the below section, we will show you how you can perform the testing. Please note that the “Reject […]
How to invoke SMS Verification using Validation Rules on PrestaShop
FraudLabs Pro provides you with a flexible way to automatically authenticate your buyer’s phone number via SMS verification. And, you can trigger the verification by using a validation rule. For example, you can set up a validation rule to trigger the SMS verification if the user is using a free […]