FraudLabs Pro offers a complimentary Summary Report that provides a basic overview of transaction statistics. For a more comprehensive understanding of fraud information, you have the option to upgrade to a paid plan, which grants access to advanced analytics reports. These advanced analytics reports offer greater insights and analysis. Below […]
Credit Card BIN Information
If you need Credit Card BIN information, including details such as card brand, card type, card issuing bank, and card issuing country, you can access this valuable information through the order/screen REST API. However, please note that this information is only available for the Medium plan and higher. For more […]
What is Validation Exclusion?
The “Validation Exclusion” feature allows merchants to bypass the validation check during order fraud screening. This option is useful when the standard validation logic does not apply to specific business cultures or scenarios. For instance, certain businesses may consider it acceptable or normal to use a P.O. Box for parcel […]
Unlocking the Secrets of Email Addresses: What Merchants Can Learn and How They Deal With Them
Introduction In today’s digital age, an email address can provide valuable insights for merchants. By analyzing the characteristics of an email address, merchants can gather information about their customers and tailor their strategies accordingly. From distinguishing between free and company emails, dealing with disposable and blacklisted email addresses, merchants can […]
Understand The Differences between Email Whitelist, Watchlist, and Blacklist, and When You Should Use Them?
Introduction When it comes to fraud prevention and email security, it is important to have a clear and thorough understanding of the various tools and features available to protect your business. In FraudLabs Pro, there are three essential features that you should consider incorporating into your fraud prevention strategy: Email […]
Understand IPv4 and IPv6 and Their Impact on E-Commerce Websites
In the world of internet connectivity, there are two primary versions of the Internet Protocol (IP) that enable communication between devices: IPv4 (Internet Protocol version 4) and IPv6 (Internet Protocol version 6). These protocols define data transmission over networks and assign unique IP addresses to devices. As the demand for […]
How to Block Certain Countries in WooCommerce
Introduction When running an ecommerce site, it is crucial to consider the need for blocking access from certain countries for payment fraud prevention. While it may seem counterintuitive to limit potential customers, there are several valid reasons to implement country-based restrictions. Firstly, it ensures legal and regulatory compliance by avoiding […]
Introducing Email Notification for Geolocation Changes On Login
FraudLabs Pro prioritizes the security of our customers and their valuable data highly. We understand the importance of maintaining a secure environment for conducting online transactions and ensuring that your business is shielded from potential fraudsters. We are excited to announce a new feature that further strengthens our commitment to […]
How to hold a fraud order on BigCommerce
BigCommerce now supports manually capture transactions. This feature allows your payment gateway to authorize the charge without actually withdrawing the funds from the customer’s account until you approve it. This can reduce processing costs, particularly when dealing with fraud orders. With the help of FraudLabs Pro service, suspicious transactions will […]
How to ignore refunded order to be marked as Rejected status in BigCommerce
FraudLabs Pro will track the order status changed event in BigCommerce to automatically sync the status in the FraudLabs Pro system. In this article, we are going to explain the effect to the FraudLabs Pro status if you refund an order in BigCommerce. In general, FraudLabs Pro will mark the […]