If you are selling digital products online and do not require a physical shipping address from your buyer for shipping purposes, you might wonder if the shipping address is necessary for the fraud validation. It’s not. Under normal circumstances, the e-commerce platform will not pass the shipping information to FraudLabs […]
How to add FraudLabs Pro secured seal on OpenCart platform
This tutorial shows you step-by-step instruction on how to add the FraudLabs Pro secured seal on the OpenCart platform in the footer section. However, you can embed the seal on any pages you want on the OpenCart platform. Embed FraudLabs Pro secured seal on OpenCart footer Open the footer file […]
Street Suffix Abbreviations Supported By FraudLabs Pro
FraudLabs Pro supports a list of common street suffix abbreviations for the street address validation. This is important to make sure the system matches the correct and intended address for validation. Take this as an example, if a buy enters “99 Auble Rd” as billing address, but then enters “99 […]
Will FraudLabs Pro screens Shopify POS order?
No, FraudLabs Pro will not screen the sales order coming from Shopify POS. It is because FraudLabs Pro specializes in validating the CNP (Card Not Present) transactions, i.e. online payment, whereby the credit card was not presented physically to the merchant while making the purchase. For Shopify POS, the buyers […]
What is Validation Trigger Point on FraudLabs Pro for WooCommerce?
FraudLabs Pro plugin allows users to decide if to carry out the fraud validation before or after the payment process in WooCommerce by configuring the Validation Trigger Point option. Although we provide you the flexibility, the decision has to be carefully assessed as there are pros and cons to each […]
How to verify buyer name against recipient name
FraudLabs Pro enables you to set up a validation rule to verify the buyer’s name against the recipient’s name. This checking is useful especially if you encountered an increasing number of fraud cases of buyers who shipped the item to a different recipient, who may or may not be staying […]
How to implement device velocity check
Device is a type of electronic hardware that clients used to access your website or making a purchase. The device could be a desktop, laptop, hand-phone, tablet and so on. This electronic device can be uniquely identified using the FraudLabs Pro Agent Javascript technology (a.k.a. device fingerprinting). Why is this […]
How to approve or reject an order on Shopify
There are 2 ways to approve or reject a Shopify order, either via the merchant area or on your Shopify admin page. Below are the steps for the mentioned 2 methods: Approve or reject on merchant area Login to the merchant area at https://www.fraudlabspro.com/merchant/login. Open the Transactions page and view […]
How to test FraudLabs Pro plugin in WooCommerce
After you have successfully installed and activated the FraudLabs Pro plugin for WooCommerce, you may want to test if your installation was successful. (Note: You may visit “How to install FraudLabs Pro on WooCommerce?” article if you need help on the plugin installation). In the below section, we will show […]
How to set up Authorize.Net for FraudLabs Pro Testing on WHMCS
This tutorial will show you how to set up the Authorize.Net (using sandbox account) payment gateway for FraudLabs Pro testing. Before starting the set up, you will need to have an active Authorize.Net sandbox account. If you do not have it, please sign up for one at https://developer.authorize.net/. We will […]