In tandem with the introduction of the Blacklist Menu which allows users to easily blacklist a list of records, we took another step further to simplify the blacklist process for a transaction. Previous Way to Blacklist A Transaction Previously, the Fraud Report button was introduced to allow users to report […]
How to add the blacklist
FraudLabs Pro has introduced a new feature allowing users to easily blacklist the unwanted clients, by using email addresses, IP addresses, shipping address and credit card numbers, from future purchase. This new feature is accessible via the merchant area under the Customers > Blacklist menu. Below is the screenshot of the […]
What is Rule Matching Logs?
FraudLabs Pro is glad to introduce you a new feature, Rule Matching Logs, that allows merchants to view the sequence of how the rule matching was executed. You can view this new piece of information at the Transaction Details page. And, below is the screenshot of the Rule Matching Logs: […]
What are the velocity rules supported in FraudLabs Pro?
What does velocity mean in FraudLabs Pro system? To put it simply, it means the changes of an element value with respect to a context within a given timeframe. For example, the changes of amount (element) in a profile (context) within 24 hours (timeframe). Monitoring the velocity is not only […]
Why you need a Fraud Score validation rule?
Fraud Score (also referred to as FraudLabs Pro Score) rule is one of the 5 default rules included when you first subscribed to any of the fraud prevention plan. This score is important as it allows you to distinguish between a legitimate and a potentially fraudulent order. The score defaults […]
How to on hold an order for review by ZIP code
FraudLabs Pro is glad to introduce a new feature enabling users to on hold an order by ZIP or postal codes. It supports both the Billing and Shipping ZIP/Postal codes validation. This feature is useful especially you would like to further review the orders coming from a particular ranges of […]
What is Simulate IP Address?
Simulate IP address is an optional field in some of the FraudLabs Pro plugins, such as OpenCart, WHMCS and so on. This optional field enables user to test the plugin by assuming the visitor’s IP address, or in other words, the origin of the visitor’s country. This feature is useful […]
What is Grouping Rules? How to use it in Fraud Validation Rules?
Grouping Rules enable users to group multiple fraud validation rules together using AND logical conjunction for fraud detection. For example, suppose you want to flag an order for review if it originated from a free email provider and the amount is greater than $20, you are unable to achieve this […]
What is Disposable Email Validation?
Disposable email address allows a user to temporarily register and use an email address for receiving emails, which will expire after a certain time period. Hence, when a user is using this type of email address to sign up for a service, either free or paid, they are certainly do […]
What is high risk username validation?
Fraud is just a cost of doing business these days. There is no way to completely eliminate it from your business model. However, with in-depth verification up front, you can reduce the exposure to these online criminals. Fraudsters usually apply easy-to-remember account information. The user name is too simple and […]