What is credit card fraud

Credit card fraud is the unauthorized use of a credit card or card information to make purchases or withdraw funds. Fraudsters aim to steal money from the cardholder or the issuing bank. It results in financial loss for individuals and institutions, damaged credit scores and a breach of personal information. […]

Human + AI Collaborative: Efforts in Fraud Detection

Fraud is a growing concern in our digital age and it threatens both individuals as well as businesses. As the number of online transactions increases, so does fraud. AI Collaborative brings together experts from various fields to create innovative AI-driven solutions for complex challenges. Businesses have turned to a combination […]

What is fraud triangle

In the 1970s, criminologist Donald R. Cressey published a model called the “fraud triangle”. This model focuses on his research of people who were caught embezzling. There are three elements that made up his model; opportunity, pressure, and rationalization. Using this model, we are able to gain an understanding of […]

The importance of an evolving fraud prevention system

Online stores have always encountered fraud cases when it comes to e-commerce transactions. The only difference is that with the pandemic, more and more people started buying things online. As a result, fraud cases have risen significantly as well. Smaller merchants may find themselves struggling to vet all online order […]

Why repeat customers are important

In today’s competitive business landscape, customer retention has emerged as a strategic approach of sustained success. Customer retention encompasses both repeat purchases and repeat customers, but it goes beyond just these two concepts. Repeat purchases and customers are closely related concepts that are integral to understanding customer behavior and business […]

What is return fraud and how to minimize the impact

It is a fraud when a customer is trying to cheat the seller via the product return process. Fraudsters will abuse the return policy when committing return fraud. Return fraud is particularly common in countries like the United States, where the return policies of most merchants are relatively flexible and […]